Privacy & Policy

Thank you for choosing TopPoints. This Privacy Policy describes how we collect, use, and disclose information, including personal information, when you use our mobile application (the “App”).

1. Information We Collect

1.1. Information You Provide

Images: Our App may request access to your device’s camera or photo library to upload images. We may collect and store images that you choose to upload through the App. We do not use these images for any purpose other than the functionality of the App.

1.2. Automatically Collected Information

We do not collect any information automatically.

2. How We Use Your Information

We use the information we collect, including images, for the following purposes:

Providing Services: To provide and maintain the functionality of our App and to fulfill your requests.

Improving Our Services: To understand and analyze how you use our App and to improve our services and enhance the user experience.

Communications: To communicate with you, including responding to your inquiries and providing customer support.

3. Sharing Your Information

We do not share your information with third parties.

4. Your Choices

You can choose not to provide us with certain information, although it may limit your ability to use certain features of the App.

5. Security

We take reasonable measures to protect the information we collect from unauthorized access, disclosure, alteration, or destruction.

  • UsersWe may acquire your private information when we provide services to merchants, including merchants that use our services to run loyalty & Point programs. We also obtain and supervise personal information about clients when they use our services directly, such as when they create or use.
  • MerchantsMost data we collected about merchants is commercial information, not private information. We use any private information collected to support and better understand our vendors and provide and improve our services.
  • WebsiteWe collect personal information you provide directly, such as your reference information, and information collected through cookies and similar tools.
  • CookiesOur website uses session cookies, which are deleted when you exit your browser, for the functioning of our website. We also use collected cookies, which stay on your PC, to analyses your use of the website and remember your preferences.
  • IPOur website also takes your IP address and browser type, which we keep for 12. months.
  • TopPoints Gift Card Transaction PolicyAt TopPoints Group, we attempt to provide a continuous and enjoyable experience for our valued customers, including those engaging in gift card transactions. Please take note of the following policy details for the Gift Card.
  • Responsibility DisclaimerTopPoints Group, assumes NO RESPONSEBILITY or LIABILITY for any issues arising from gift card transactions, including, unauthorized use, or disputes related to the use of the gift card.
  • Card Value and ExpiryThe value of the gift card is determined at the time of purchase and is clearly indicated on the card. Our gift cards DO NOT have an expiry date, providing flexibility for our customers to use them at their convenience.
  • Refunds and ReturnsGift cards are non-refundable. However, if a purchase made with a gift card is eligible for a refund, the amount will be credited back to the gift card.
  • Balance InquiriesCustomers can check the balance of their gift cards through our website, App.
  • Transferability and ResaleGift cards are transferable, and customers are free to gift or share them with others. Resale of gift cards is allowed; however, we advise caution when purchasing gift cards from third parties to ensure their legitimacy.
  • Privacy and SecurityCustomer information associated with gift cards is handled with the utmost confidentiality and in compliance with privacy laws.
  • Compliance with LawsThis policy is designed to obey to all relevant local, state, and federal laws and regulations governing gift card transactions.
  • Policy updatesTopPoints Group, reserves the right to update this gift card transaction policy. Any changes will be communicated through our Website and App channels.
  • Activation and PurchaseGift cards must be activated at the time of purchase, either online or in-store. The purchaser is responsible for ensuring the correct activation and loading of funds onto the gift card.
  • Use and RedemptionGift cards must be used for purchases at the issuing retailer or a specified group of affiliated businesses. Policies may specify whether the gift card can be used for online or in-store purchases.
  • Expiration DatesGift cards have expiration dates, meaning they must be used within a certain time.
  • Lost or Stolen CardsTopPoints Policies may apply to take if a gift card is lost or stolen.
  • Refunds and ReturnsGift cards are non-refundable and non-transferable.
  • FeesGift cards may have associated fees, such as activation fees or fees for checking the card balance you can ask all the related questions from our support.
  • Inactivity FeesGift cards may charge fees for inactivity if the card is not used within a specified period.
  • Legal ComplianceGift cards comply with relevant laws and regulations governing gift cards in the jurisdiction.
  • Legal ComplianceGift cards comply with relevant laws and regulations governing gift cards in the jurisdiction.
  • Legal ComplianceGift cards comply with relevant laws and regulations governing gift cards in the jurisdiction.

      We appreciate your trust in TopPoints Group, and hope this policy ensures a positive and secure experience for our customers engaging in gift card transactions. If you have any questions or concerns, please contact our customer service team.